I used to hate phoning the doctors. Explaining my issue to the receptionist on the phone only for her to tell me to wait 4 weeks for an appointment. Eventually sitting in front of a doctor was embarrassing, I’d never see the same one twice. There was an male doctor who told me I couldn’t have a collapsed disc in my spine as I’d be in so much pain I wouldn’t be able to walk…it was collapsed, the specialist and several MRI pictures confirmed this. There was the nurse who wanted to show me how to use an inhaler, which I’ve been doing for 30 years, who then suggested I didn’t have asthma at all. And the female doctor who suggested that if I was suffering from depression, missing my family miles away, that maybe I should have my own instead of turning to antidepressants, this was the most shocking of all. Brockhurst now is like a brand new flower, blossoming into something new, something exciting. We finally have a doctor who knows about mental health issues, who cares and chases things up there and then for you. The others have a little while to go, getting out of habits formed by the old team, but my gosh what a difference one person can make. I don’t dread calling the doctors any more.
What a lovely practice happy to help with any problems, I’ve never been disappoint and so happy when I moved and could stay at the practice.
Best doctors best staff fantastic service from a team that genuinely care.
The doctors are absolutely fantastic, go way beyond the call of duty. Excellent surgery.
“My husband and I joined your practice in February when he came out of hospital after a 2 month stay after to visits to ICU and 3 cardiac arrests ( so was very poorly) We have had to see you countless times and have always been accomadated with an appointment on the day. I find the reception staff very helpful and friendly and very reassuring. Who really do care So glad we moved to you .”